Unlocking the Secrets to an Outstanding Commerce Operation

“E-commerce usage has exploded in the past year, accelerating the growth of several key digital trends. One of
these emerging trends in the elevated expectation for a seamless, omnichannel customer experience. Today, B2B
buyers expect the same frictionless, easy-to-navigate shopping journey when they make purchases for their
business that they have when they’re buying for themselves as consumers. These changes are having a dramatic
impact on the way businesses should start thinking about B2B transactions. Fast, efficient tax calculation is an
essential part of ensuring seamless, B2C-like experiences.
Download this e-book to discover:
• What B2B buyers expect as they research and transact purchases
• Key challenges to delivering a better B2B customer experience
• What’s currently causing the gap in customer experience
• How you can create great B2B buying experiences by leveraging a powerful e-commerce platform like
Salesforce Commerce cloud with a tax technology”